Ray Keenan is a qualified professional IT Project Manager and Support Analyst with extensive experience in 1st and 2nd level IT application support. Ray takes pride in ensuring the customers he is representing are kept well informed of progress and resolution information.
Documenting processes and procedures is where Ray excels and he is able to meet with key stakeholders to ensure all requirements are catered for and understand hidden needs. He is a skilled report writer with advanced excel skills and solid understanding of how to present information to make it meaningful.
Ray has extensive experience in Payroll processes and has supported the following applications with excellent feedback: CHRIS, Tech One HR Module.